Shipping Policy

Delivery Time

We ship via Australia Post Express.

Estimated delivery time is 1–3 business days, depending on your location.

Please note that delivery times are estimates and may vary during peak periods.


Tracking

All orders include tracking. You will receive a tracking link via email once your order has been dispatched.


Delivery Details

Please ensure your shipping address is correct at checkout. Estela is not responsible for delays or lost parcels due to incorrect address details.


Authority to Leave

Orders may be left in a safe place if no one is available to receive the delivery. If you prefer a signature on delivery, please contact us after placing your order.


Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.


Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at:
info@estelastudio.com.au
We will assist you as quickly as possible.