Privacy policy

Last updated: April 3, 2026

At Estela, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may automatically collect certain information about your device, including your browser type, IP address, time zone, and how you interact with our site.

When you make a purchase or create an account, we collect personal information including your name, billing and shipping address, email address, phone number, and payment details.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Screen orders for potential risk or fraud
  • Improve our website and customer experience
  • Send updates, promotions, and marketing communications (if you opt in)

Sharing Your Information

We may share your personal information with trusted third parties who assist us in operating our business, including payment providers, shipping partners, and analytics services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

We may also use analytics tools such as Google Analytics to better understand how customers use our site.

Your information is only used as necessary to provide these services.

Marketing Communications

If you choose to receive updates from us, we may send occasional emails about new arrivals, collections, and offers.

You can unsubscribe at any time by clicking the link in our emails.

Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfil your orders and comply with our legal obligations.

Your Rights

You have the right to access, update, or request deletion of your personal information.

Security

We take reasonable steps to protect your personal information. Payments are processed securely through trusted providers using encryption technology.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact Us

If you have any questions or would like to access or update your information, please contact us at:
info@estelastudio.com.au